The Regency Hotel Kuala Lumpur

No 3 Jalan Raja Alang, Kuala Lumpur, Malaysiashow map
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Rooms and Guests
2Guests1room
Highlights
6
Guest ratingBased on  41 reviews
Overview

The 3-star The Regency Hotel Kuala Lumpur is set about 1.5 km from Petronas Twin Towers.

The hotel is approximately 25 minutes' walk from Central Market. The property boasts location within 4 km from Kuala Lumpur city center.

A market and a mall are situated next to the hotel.

The Regency Hotel Kuala Lumpur is placed within a 25-minute drive from Sultan Abdul Aziz Shah airport.

Rooms

This property offers guestrooms complete with complimentary wireless internet, a mini bar, a safe and a work desk. They provide bathrooms with a bathtub, a shower and a hairdryer.

Eat & Drink

Coliseum Cafe and Atmosphere 360 serve a selection of meals within 200 meters from the venue.

Services

The Regency Hotel Kuala Lumpur offers a business centre and a meeting room to satisfy the needs of business guests.

Internet

Wireless internet is available in the entire hotel for free.

No internet access available

Guest Parking

Private parking is possible at a location nearby for free.

Number of rooms:   311.

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Facilities
Free Wi-Fi

Free Wi-Fi in rooms

Parking

Off-site car park

Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

Shuttle

Paid shuttle service

Swimming pool

Outdoor swimming pool

Laundry

Services

  • Paid shuttle service
  • Room service
  • Laundry
  • Dry cleaning

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Spa & Leisure

  • Outdoor swimming pool

Room view

  • City view

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Mini-bar
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
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Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 2 yearsCotFREEMaximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Medan TuankuMedan Tuanku1400 ft
Dang WangiDang Wangi2700 ft
Kuala Lumpur HospitalKuala Lumpur Hospital3300 ft
Putra World Trade CentrePutra World Trade Centre2000 ft
Parkson Maju Junction MallParkson Maju Junction Mall1700 ft
Sunway Putra MallSunway Putra Mall2300 ft
Capital SquareCapital Square3300 ft
Capital SquareCapital Square3300 ft
Open University MalaysiaOpen University Malaysia3000 ft
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Coliseum CafeColiseum Cafe700 ft98-100 Jln Tunku Abdul Rahman
Atmosphere 360Atmosphere 3601200 ftTH-02, Menara Kuala Lumpur, No.2, Jalan Punchak
Zam ZamZam Zam700 ft135 Jalan Tuanku Abdulk Rahman
TanziniTanzini900 ftLevel 28, GTower
mushroom farmmushroom farm900 ftgenting
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National Monument Kuala LumpurNational Monument Kuala Lumpur1.4 mi
Parliament HouseParliament House1.7 mi
Bukit Bintang Monorail StationBukit Bintang Monorail Station1.4 mi
Kuala Lumpur Railway StationKuala Lumpur Railway Station1.6 mi
Pavilion Kuala LumpurPavilion Kuala Lumpur1.4 mi
Sungei Wang PlazaSungei Wang Plaza1.5 mi
Stadium NegaraStadium Negara1.6 mi
Merdeka StadiumMerdeka Stadium1.7 mi
KLCC ParkKLCC Park1.2 mi
Petronas Twin TowersPetronas Twin Towers5000 ftKuala Lumpur City Centre
Kuala Lumpur City Centre Kuala Lumpur City Centre 1.0 mi Kuala LumpurMalaysia
Sultan Abdul Samad BuildingSultan Abdul Samad Building1.1 miJalan Raja Merdeka Square
Merdeka SquareMerdeka Square1.1 mi Kuala LumpurMalaysia
Petaling StreetPetaling Street1.3 mi55 Petaling Street
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Getting around
Train
Ampang Park Station1.4 mi
Old Kuala Lumpur Railway Station1.7 mi
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Reviews
5.8
Guest ratingBased on  41  reviews

Rating by category:

9.0
Location
9.0
Rooms
9.0
Service
9.0
Dining
  • 9.0
    Superb

    big hotel at reasonable price

    In general: so far so good. Location and surroundings: walking distance - shopping mall QUill city mall, food heaven kampung baru, chow kit borong wholesaler traders, LRT sultan ismail and monorail chow kit or medan tuanku. Service: great. Dining: awesome. Room: big, unblocking view of great KL skyline. Useful tips: if you so millionaire don't stay here, nothing wrong with the market. Tourist can have new experience of true Malaysia experience and blend cultural of malaysian.

    • nice big room
  • 2.4
    Guest rating

    Absoulately nothing ! As matter of fact the moment I walked in I wanted to leave, if I have decided to walk out I was told that I will be charged one night as no show or I stay and pay the 7 night in full (upfront in advance) that the policy of the hotel I was told.

    TV most of time is not working properly if not at all -Not a single english news channel -Refrigerator not functioning not cooling -Buffet breakfast lousy no selection at food menu, food is mostly cold. On Sunday afternoon April 25,2010 I spotted a cockroach infront of the door elevator at the 11 floor where my room was, then I reached decision to check out.

  • 4.6
    Guest rating

    The room itself was a good size and well furnished, and the concierge staff were helpful.

    I found the reception staff to be very unhelpful. We requested a double room when booking but when we arrived they advised they do not provide double beds in the superior rooms only twin beds, therefore we had to pay to upgrade to a double room, then tax and service charge ontop even if you're not happy with the service. Website indicates there is a pool, but the reception staff said there was no pool.

  • 2.4
    Guest rating

    I am very very dissapointed with the hotel and the service i was given. I checked in at 3pm and my room was not even cleaned up, but i was given the keys to it. there was no interenet access to my room and ironing facilities as i was promised from the room descriptions when i booked the hotel. When i asked for assistance the duty manager was very rude and she did not even provide alternatives for me. As result of the hotels rude behaviour non cooperation from the staff and thier dont care attitute i was late for my business cnference and my business partner experienced the same issues for his room as well. I have been disgraced n embarrasesed in front of my clients by your staff . IT says the hotel was a four star but its 2 star quality.

    Tina, the duty manager did not cooperate at all. when i called Booked.net and spoke to Wendy LIN, she also felt that the manager was not cooperating with her over the phone. The hotel highest authorative on that day was Tina, the duty manager as mentioned by her, does not even understand what the contract states and does not comprehend simple english. The hotel did not even keep true to its end of the contract and to what i was paying for. My business partner and myself did not get what we had paid for.I am now told to feedback this to booking .com, and i hope to get a compensation for this as I am very dissapointed. I hope you would be able to contact me personally to discuss this issue. Thank YOU,

  • 6.6
    Good

    its excellent location

    there was an anoyoing noise at night at the airsweeper

  • 10.0
    Exceptional

    nice place for couple honeymoon

    astro......needsport program

  • 7.0
    Very good

    Staff are friendly. Room design is pleasant, however, the room we got didn't get to face the twin tower. Location near market & we had a great time eating durian & doing marketing.

    The car park is not maintained, we were shocked by the basement carpark when we first reach the hotel. There's no stair to link to the lobby such that we have to walk through the carpark entrance. Many renovations are not completed. From some website is stated as 4 star but turned out to be a 3 star hotel. Bathroom facilities not well equipped coz the bathtub doesn't have stopper. The water was yellowish when we first on the tap.

  • 5.8
    Guest rating

    hotel staff were quite friendly.. Free wi-fi at lobby. Clean rooms

    Location- Its entrance right infront of a market. Not very safe at night

  • 3.8
    Guest rating

    the Hotel is ok, but the out side area is not good, the room is not too bad, but I have request to change room but not answer to me, because the TV is not like you say have LCD (please see my room is 1524) that is Box TV, also not any movie can watch. Also not provide "Toothbrush"

  • 5.8
    Guest rating

    Rooms are clean, location is about 800m away from monorail station

    basic breakfast, location a bit unsafe at night

  • 7.8
    Fabulous

    I found very close to the city at a convenient distance from all places

  • 3.8
    Guest rating

    The view was good as one can see the twin towers and KL tower from the room.

    Did not like the television programs given as they had only two local channels operating with blurred images. There was no astro. I paid for a deluxe room but the facility was not of that quality. Even after I complained of the television reception nothing much was done. Location was not good as we could not get taxis directly from the hotel. Had to wait for a while before we got one. The road outside looks like a vegetable market area which so many stalls selling fruits, vegetables and not good for tourists image.

  • 9.2
    Superb

    We enjoyed the hospitality of the staff who were happy to help us with where to go and what to do in Malaysia. The hotel was very organised and clean.

    Our Mastercard was charged. We were told that it had not been and paid cash as well. We are now having to sort this out.

  • 3.8
    Guest rating

    The bed is cozy,the food at the restaurant was quite good.

    Too many quite frankly..Unfriendly staff,the receptionist don't really know what she's doing,can't even manage a card transaction properly. The location of the hotel was unbelievably poor and dangerous. The bath tub isn't usable. Yes its quite good they've got a flat-screen TV,but it can only view local stations and not satellite TV.

  • 5.4
    Guest rating

    the rooms were big and comfy

    very bad location, dangerous, very limited breakfast

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Highlights
6
Guest ratingBased on  41 reviews
Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 2 yearsCotFREEMaximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Train
Ampang Park Station1.4 mi
Old Kuala Lumpur Railway Station1.7 mi
+ More- Less
Check rooms and rates
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Rooms and Guests
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