The Regency Hotel Kuala Lumpur3.163553, 101.6991
The 3-star The Regency Hotel Kuala Lumpur is set about 1.5 km from Petronas Twin Towers.
The hotel is approximately 25 minutes' walk from Central Market. The property boasts location within 4 km from Kuala Lumpur city center.
A market and a mall are situated next to the hotel.
The Regency Hotel Kuala Lumpur is placed within a 25-minute drive from Sultan Abdul Aziz Shah airport.
This property offers guestrooms complete with complimentary wireless internet, a mini bar, a safe and a work desk. They provide bathrooms with a bathtub, a shower and a hairdryer.
Eat & Drink
Coliseum Cafe and Atmosphere 360 serve a selection of meals within 200 meters from the venue.
The Regency Hotel Kuala Lumpur offers a business centre and a meeting room to satisfy the needs of business guests.
Wireless internet is available in the entire hotel for free.
No internet access available
Private parking is possible at a location nearby for free.
Number of rooms: 311.
Free Wi-Fi in rooms
Off-site car park
Bar/ Lounge area
Paid shuttle service
Outdoor swimming pool
- Paid shuttle service
- Room service
- Dry cleaning
- Bar/ Lounge area
- Business centre
- Meeting/ Banquet facilities
Spa & Leisure
- Outdoor swimming pool
- City view
- Free Wi-Fi in rooms
- Air conditioning
- Tea and coffee facilities
- Ironing facilities
- Free toiletries
- Electric kettle
- Flat-screen TV
Rooms and availability
2 Single beds
2 Single beds
- City landmarks
Rating by category:
big hotel at reasonable price
In general: so far so good. Location and surroundings: walking distance - shopping mall QUill city mall, food heaven kampung baru, chow kit borong wholesaler traders, LRT sultan ismail and monorail chow kit or medan tuanku. Service: great. Dining: awesome. Room: big, unblocking view of great KL skyline. Useful tips: if you so millionaire don't stay here, nothing wrong with the market. Tourist can have new experience of true Malaysia experience and blend cultural of malaysian.
Absoulately nothing ! As matter of fact the moment I walked in I wanted to leave, if I have decided to walk out I was told that I will be charged one night as no show or I stay and pay the 7 night in full (upfront in advance) that the policy of the hotel I was told.
TV most of time is not working properly if not at all -Not a single english news channel -Refrigerator not functioning not cooling -Buffet breakfast lousy no selection at food menu, food is mostly cold. On Sunday afternoon April 25,2010 I spotted a cockroach infront of the door elevator at the 11 floor where my room was, then I reached decision to check out.
The room itself was a good size and well furnished, and the concierge staff were helpful.
I found the reception staff to be very unhelpful. We requested a double room when booking but when we arrived they advised they do not provide double beds in the superior rooms only twin beds, therefore we had to pay to upgrade to a double room, then tax and service charge ontop even if you're not happy with the service. Website indicates there is a pool, but the reception staff said there was no pool.
I am very very dissapointed with the hotel and the service i was given. I checked in at 3pm and my room was not even cleaned up, but i was given the keys to it. there was no interenet access to my room and ironing facilities as i was promised from the room descriptions when i booked the hotel. When i asked for assistance the duty manager was very rude and she did not even provide alternatives for me. As result of the hotels rude behaviour non cooperation from the staff and thier dont care attitute i was late for my business cnference and my business partner experienced the same issues for his room as well. I have been disgraced n embarrasesed in front of my clients by your staff . IT says the hotel was a four star but its 2 star quality.
Tina, the duty manager did not cooperate at all. when i called Booked.net and spoke to Wendy LIN, she also felt that the manager was not cooperating with her over the phone. The hotel highest authorative on that day was Tina, the duty manager as mentioned by her, does not even understand what the contract states and does not comprehend simple english. The hotel did not even keep true to its end of the contract and to what i was paying for. My business partner and myself did not get what we had paid for.I am now told to feedback this to booking .com, and i hope to get a compensation for this as I am very dissapointed. I hope you would be able to contact me personally to discuss this issue. Thank YOU,
its excellent location
there was an anoyoing noise at night at the airsweeper
nice place for couple honeymoon
Staff are friendly. Room design is pleasant, however, the room we got didn't get to face the twin tower. Location near market & we had a great time eating durian & doing marketing.
The car park is not maintained, we were shocked by the basement carpark when we first reach the hotel. There's no stair to link to the lobby such that we have to walk through the carpark entrance. Many renovations are not completed. From some website is stated as 4 star but turned out to be a 3 star hotel. Bathroom facilities not well equipped coz the bathtub doesn't have stopper. The water was yellowish when we first on the tap.
hotel staff were quite friendly.. Free wi-fi at lobby. Clean rooms
Location- Its entrance right infront of a market. Not very safe at night
the Hotel is ok, but the out side area is not good, the room is not too bad, but I have request to change room but not answer to me, because the TV is not like you say have LCD (please see my room is 1524) that is Box TV, also not any movie can watch. Also not provide "Toothbrush"
Rooms are clean, location is about 800m away from monorail station
basic breakfast, location a bit unsafe at night
I found very close to the city at a convenient distance from all places
The view was good as one can see the twin towers and KL tower from the room.
Did not like the television programs given as they had only two local channels operating with blurred images. There was no astro. I paid for a deluxe room but the facility was not of that quality. Even after I complained of the television reception nothing much was done. Location was not good as we could not get taxis directly from the hotel. Had to wait for a while before we got one. The road outside looks like a vegetable market area which so many stalls selling fruits, vegetables and not good for tourists image.
We enjoyed the hospitality of the staff who were happy to help us with where to go and what to do in Malaysia. The hotel was very organised and clean.
Our Mastercard was charged. We were told that it had not been and paid cash as well. We are now having to sort this out.
The bed is cozy,the food at the restaurant was quite good.
Too many quite frankly..Unfriendly staff,the receptionist don't really know what she's doing,can't even manage a card transaction properly. The location of the hotel was unbelievably poor and dangerous. The bath tub isn't usable. Yes its quite good they've got a flat-screen TV,but it can only view local stations and not satellite TV.
the rooms were big and comfy
very bad location, dangerous, very limited breakfast